CPD, Digital & Responsiveness | AHPRA Experience Monitor

Section 1

Practitioner Context

1. What is your medical specialty or area of practice?

Section 2

Continuing Professional Development (CPD)

2. Do you feel the current CPD requirements for your profession are appropriate?

Yes — well-calibrated Partly appropriate Too burdensome Insufficient Unsure

3. How easy do you find it to understand and comply with CPD requirements for your profession?

Easy — clear and straightforward Manageable with some effort Difficult Very difficult

4. Which aspects of CPD do you find most problematic? (select all that apply)

Lack of clarity about what counts as CPD Total hours or points required Mandatory activity categories Recording and documentation Cost of CPD activities Poor availability (rural / specialty) Lack of flexibility No significant problems

5. Are there CPD requirements you believe have limited practical value for patient safety or your professional development?

No — all appear justified Some of limited value Yes — significant box-ticking Unsure

Section 3

Digital Services

6. How would you rate AHPRA's online registration portal for general usability?

7. How would you rate the Practitioner Lookup service?

8. Which digital service improvements would most benefit you? (select all that apply)

Improved portal design Mobile-friendly access Faster renewal processing Automated CPD tracking Integrated CPD upload Status tracking for notifications Secure messaging No improvements needed

Section 4

Responsiveness to Practitioner Enquiries

9. In the past two years, have you contacted AHPRA with an enquiry (not related to a notification)?

Yes No

10. If yes — how satisfied were you with AHPRA's response? (skip if you answered No above)

Very satisfied Satisfied Neutral Dissatisfied Very dissatisfied Not applicable

11. What aspects of AHPRA's responsiveness would you most like to see improved? (select all that apply)

Speed of response Access to staff Accuracy and helpfulness Consistency of answers Acknowledgement of enquiries No improvements needed

Section 5

AI-Assisted Support Tools

These questions explore practitioner views on AI / large language tools as support mechanisms for understanding regulatory correspondence, CPD requirements, or enquiry responses. They do not imply endorsement or replacement of professional advice.

12. Have you used an AI or large language tool (e.g. ChatGPT, Claude, Gemini) to help understand or respond to AHPRA communications, CPD requirements, or registration obligations?

Yes, regularly Yes, occasionally No, but would consider it No, and would not Not familiar with these tools

13. In which contexts might you find an AI support tool useful in your interactions with AHPRA? (select all that apply)

Understanding CPD requirements Drafting responses to correspondence Understanding notification letters Navigating registration renewal Fee or billing queries Understanding standards and guidelines None

14. What would most increase your confidence in using an AI tool for regulatory matters? (select all that apply)

Privacy / encryption assurance Clear supplementary-only positioning Professional organisation endorsement Australian-regulatory-specific training Transparent source citations Nothing — I would not use such tools

15. Additional comments on CPD, digital services, responsiveness, or AI tools (optional)

Please do not include identifying details.