Why updates matter
They help track time to resolution and capture changes in restrictions, communication, and investigator handover.
Case Update
Update Existing Case
Return using your case number to provide an update on timing, communication, restrictions, outcome, or wellbeing impact. Your update is added to your original submission.
Step 1 — Enter your case number
Your case number was displayed when you submitted your experience. It looks like AEM-2026-0042.
Wellbeing over time
Updates allow wellbeing impact to be tracked beyond the initial notification period, building a richer picture.
Still anonymous
Your case number is the only link between updates. No identifying information is required at any stage.